During the coronavirus crisis t
he welfare of our patients, our colleagues and the local community has been our absolute priority throughout this time of uncertainty.  Due to the high risk of transmission of the Covid-19 coronavirus with dental treatment and in accordance with the guidance from NHS England we have suspended all treatment and the practice is temporarily closed.  During our period of temporary closure we will be providing a remote urgent care and triage service for our existing patientsIf you have a dental emergency that is causing severe pain that cannot be managed with painkillers, or if a swelling of your face has developed, please contact the practice on 020 8505 8008 for advice. Our telephone lines will continue to be open and will be diverted automatically to us if you call the practice. Our triage service will provide advice, painkillers and antibiotics if necessary. If we feel your emergency cannot be managed with these measures we may refer you to the local NHS urgent care centre. 
What is COVID-19?
COVID-19 is a new illness that can affect your lungs and airways. It is caused by a virus called coronavirus. The virus is thought to spread mainly from person-to-person through respiratory droplets produced when an infected person coughs or sneezes and is in close contact with someone else (within about 6 feet). These tiny droplets can be inhaled directly, or they can land in the mouths or noses of people who are nearby.

Another way to contract COVID-19 is by touching a surface or object that has the virus on it and then touching your own mouth, nose, or possibly eyes.  This is why the NHS and government are recommending that we all take social distancing precautions and wash our hands as often as possible.
Why providing and receiving dental treatment poses a risk of transmitting and contracting the disease?

In dentistry, our drills and the power scalers produce aerosols. Aerosols are microscopic droplets of liquid in air or another gas. Research has shown that these aerosols can spread up to 1 metre from the mouth and can remain in the air for up to 20 minutes during dental procedures.  This is why dental treatment, and in particular dental treatments that involve high speed drills and scalers, carry an increased risk of spreading the virus and why we are recommending that people avoid visiting the dentist unless it is absolutely necessary.  

Stay at home to stop coronavirus spreading

  • Everyone must stay at home to help stop the spread of coronavirus.
  • You should only leave the house for 1 of 4 reasons
  1. shopping for basic necessities, for example food and medicine, which must be as infrequent as possible
  2. One form of exercise a day, for example a run, walk, or cycle – alone or with members of your household
  3.  Any medical need, or to provide care or to help a vulnerable person
  4.  Travelling to and from work, but only where this absolutely cannot be done from home

To protect others, do not go to places like a GP surgery, pharmacy or hospital. Stay at home.  Use the NHS 111 online service to find out what to do.
 Only call 111 if you cannot get help online.

Use these links to find out more information on coronavirus and staying at home.
In July 2016 the practice had a planned inspection by the CQC. This is the organization that is responsible for ensuring that health care providers including Hospitals and Doctors as well as Dentists are Safe, Caring, Responsive, Effective and Well lead. The new style CQC  inspection involved two inspectors spending a day at the practice observing us, checking facilities and policies and talking to patients as well as running a survey in the weeks before their visit. We were delighted that the report reflected the passion and effort that we all put into the practice and patient care. Please follow the link to see what they thought of us!   Download CQC inspection report PDF

Opening Hours

Mon: 08.00 - 1600
Tues: 12.00 - 20.00
Weds: 08.00 - 16.00
Thurs: 10.00 - 18.00
Fri: 08.00 - 16.00
* appointments until 20.00 by arrangement.

Get In Touch

Call Now: 020 8505 8008


During these uncertain times we are still open and serving the people of Buckhurst Hill and the surrounding areas. We have taken some additional measures to protect our patients, our staff and the wider community. We ask that you cancel and reschedule your appointment if you have a new cough, fever or if anyone in your household has these symptoms.  

@Queens Dental

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